How we work

Every article on toolswitchhub is signed "toolswitchhub editorial". This page explains who that is, how articles are made, and what to do if you find a mistake.

Who writes toolswitchhub

toolswitchhub is run by one independent editor who publishes anonymously under the name toolswitchhub editorial. We keep the byline anonymous so that each article is judged on the sources it links to, not on who wrote it. That makes sourcing and corrections more important, not less, and the rest of this page is about how we handle both.

The editor has no financial relationship with any company, product or regulator we cover. The site takes no affiliate commissions and no sponsored content; its only revenue is display advertising. See About for more.

What we cover

  • Switching costs for SaaS and AI tools: the costs a price comparison misses, such as implementation, migration labour, contract overlap and price rises. This is what our switching cost calculator models.
  • AI companion apps and their regulation: business and regulatory case studies of products that changed suddenly or shut down, and the laws that now apply to them. We write from a business and compliance angle, not as product reviews.

How articles are made

  1. Research. Each article starts from primary sources where they exist (bill text, court and regulator records, company announcements, peer-reviewed studies) and from established reporting where they don't.
  2. Drafting with AI assistance. We use AI tools to help gather material and write first drafts. We say so here because readers should know how the text they're reading was produced.
  3. Checking before publication. The editor reviews every draft before it goes live and checks specific figures, dates, legal status and amounts against the source they come from. Claims we can't trace to a source are cut. Sources are linked in the text and listed at the end of each article.
  4. Re-checking. Regulation and company situations change quickly, so articles carry a "last re-checked" date. When we update an article in a way that changes its meaning, we say what changed.

The calculator is ordinary code rather than AI output. Its model was checked against a separate implementation on a set of test scenarios, and the page explains exactly how it calculates.

Corrections

We get things wrong sometimes. When we do, we fix the article and add a note at the end saying what was corrected. For example, our Soulmate shutdown case study was corrected in September 2026 after a re-check against the underlying research showed that an earlier version described the shutdown incorrectly.

If you spot an error, or can't verify a claim from the sources we link, email support@toolswitchhub.com or use our contact page. Please include the article and the specific claim.

What we don't do

  • We don't write reviews based on using a product, and we don't reproduce private conversations from AI companion apps.
  • We don't give legal, financial or procurement advice. Articles and calculator results are for reference, to help you ask better questions of the people who do.
  • We don't accept payment to cover, rank or leave out any product.